Privacy Policy

Senufo LTD is an AI studio and software company based at Bishop Magwa Center, Nairobi, Kenya. This policy explains how we handle personal information collected through senufo.net, our products (SemaHub, Odebox, Shukisha and Holdline) and our client engagements.

For any privacy question or request, contact us using the details at the end of this page.

Contact details you share with us — such as your name, phone number, email address and organisation — when you call us, email us, message us on WhatsApp, use the chat on this website, or ask us about a project.

Project and enquiry information: the questions you ask, the requirements you describe and any documents you choose to send us so we can respond or scope work.

Basic technical information when you visit this website, such as pages viewed and general device or browser type, used only to understand how the site is used and to keep it working.

To reply to enquiries and provide the services you ask for, including preparing proposals, delivering projects and supporting you afterwards.

To operate and improve our products and this website.

To meet legal, accounting and regulatory obligations that apply to a Kenyan company.

We do not sell personal information, and we do not use it to build advertising profiles.

We share personal information only with service providers that help us operate — for example providers of our website chat, email, telephony, map and analytics services — and only to the extent needed for them to do that work.

Some of these providers may process data outside Kenya. Where that happens, we take reasonable steps to ensure the information is protected to a similar standard.

We may also disclose information where the law requires it, for example to comply with a court order or a lawful request by a public authority.

This website uses minimal cookies and similar browser storage to keep the site working and to understand aggregate usage. Embedded services such as our chat widget and the map on our contact section are operated by their respective providers and are governed by their own policies.

You can block or delete cookies in your browser settings; most of the site will still work.

We keep personal information only as long as we need it for the purposes above, or as long as Kenyan law requires us to keep records — for example, financial records tied to an engagement.

We apply reasonable technical and organisational measures to protect the information we hold, and we restrict access to the people who need it for their work.

Under the Data Protection Act (Kenya), you can ask us to confirm what personal information we hold about you, correct it, delete it, or object to how we use it, subject to legal limits.

To make a request, contact us by phone, email or WhatsApp using the details below. We will respond within a reasonable time and may ask you to verify your identity first.

If you are not satisfied with how we handle a request, you can complain to the Office of the Data Protection Commissioner in Kenya.

We may update this policy as our services or the law change. The latest version is always published on this page.